Frequently asked questions
What are On Me Gift Cards?
On Me Gift Cards are digital gift cards catering to a wide range of hobbies and interests, we offer 68 different gift cards from Running to Restaurants and Basketball to Beauty. Each gift card features a range of top brands specific to its category, which are displayed on the individual gift card's page and within the gift card redemption flow. These gift cards allow recipients to choose from various stores within their gift card's theme. For instance, a 'Running, On Me' gift card provides options like Nike, Under Armour, Dick's Sporting Goods, Footlocker, REI, and 6 other running-focused brands.How do I purchase an On Me Gift Card?
Our website, onme.com is the only place to buy On Me gift cards. Start by selecting a category or interest, specify the gift amount and personalize the gift card with a message, gifs, videos and photos.How can I send an On Me Gift Card to someone?
You can instantly send an On Me gift card via text message or email, all you need is the recipient's phone number or email address. During the gift builder flow, choose your preferred delivery method. We also support scheduled sending for special occasions, ensuring your gift arrives just at the right moment.How do recipients redeem their On Me Gift Card?
On Me Gift Card recipients enjoy the freedom of selecting their preferred brand within the card's designated category. Once a brand is chosen, they are issued a brand-specific gift card for versatile use — redeemable both in-store by presenting the digital details at checkout and online using the gift card code. To discover the latest participating brands, recipients can easily refer to the specific gift card's page or check the gifts received section after logging into their account for the most current information.What if I want to use the gift card for a different category?
We understand how personal hobbies and interests are, and that's why each On Me Gift Card is thoughtfully chosen by the giver to match your unique passions and preferences. As these cards are specially curated for specific categories, they can't be exchanged for other categories.Do On Me Gift Cards expire?
No, On Me Gift Cards do not expire and can be used at the recipient's convenience.How can I check the balance on my On Me Gift Card?
Check your balance by logging into your account at www.onme.com.Where can I find my gift card after receiving one?
You can find your gift card in the “My Gifts” section after logging into your account, here at onme.com. This can be accessed via the hamburger menu at the upper right of our website.Can I add more funds to my On Me Gift Card?
Once an On Me gift card is created, it's not possible to add additional funds to that specific card. However, you can always create new gift cards as needed. For a seamless shopping experience, the vast majority of our retailers allow checkout using multiple gift card codes.Are there any fees associated with On Me Gift Cards?
There are currently no dormancy fees, hidden fees, activation fees, or maintenance charges associated with On Me Gift Cards.Can I get a refund for an unused On Me Gift Card?
We understand how important your gift choices are, and we're here to help. However, once funds are loaded onto an On Me Gift Card, we are unable to offer refunds. This policy ensures that the funds are securely and promptly available for the recipient, guaranteeing a smooth and enjoyable shopping experience.Contact support
Our customer support team is here to assist you. Contact us through our website, there is an icon on the lower right of each page, please use this to contact support or email support@on-me.com.About On Me
On Me allows you to build personalized gift cards. You start by selecting an On Me Card that represents a hobby, interest, or activity and features brands where your recipient can shop at. Then, celebrate your relationship by adding a note, photos, videos, or gifs. With On Me, every gift card is a memorable story.